Terms of Service
QuantCypher
Last Updated: December 20, 2025
1. Acceptance of Terms
By accessing or using QuantCypher ("we", "our", "us", "Service"), you ("you", "your", "User") agree to these Terms of Service ("Agreement"). If you do not agree, you may not use our website or services.
2. Description of Service & Availability
QuantCypher is a Software-as-a-Service (SaaS) platform that provides tools for traders, including Daily Report Card (DRC) management, audio-to-text transcription of trading journals, and AI-assisted market guidance.
No Uptime Guarantee
While we strive for high availability, we do not guarantee uninterrupted, error-free, or secure operation of the Service. The platform may experience downtime for:
- Scheduled maintenance (we will provide advance notice when possible)
- Emergency maintenance or security patches
- Technical issues beyond our control
- Third-party service outages (AI providers, hosting, etc.)
Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue any feature at any time
- Change pricing with 30 days' advance notice
- Update these Terms (see Section 18)
- Impose usage limits (e.g., API rate limits, storage caps)
We are not liable for any loss or inconvenience resulting from service modifications, downtime, or discontinuation of features. Some features may be labeled "Beta" or "Experimental" and are provided "as-is" without warranties and may be modified or removed without notice.
3. User Accounts
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. QuantCypher is not liable for any loss arising from your failure to protect your account security.
4. User-Generated Content & Data License
You retain ownership of all content, data, audio files, and journal entries ("User Content") that you upload, submit, or transmit to the Service.
By uploading User Content, you grant QuantCypher a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, and process such content solely for the purpose of providing and improving the Service to you (e.g., transcribing audio, generating AI insights). We do not claim ownership of your trading data, nor will we sell your private journal entries to third parties without your explicit consent.
5. Artificial Intelligence & Automated Insights
The Service utilizes Artificial Intelligence (AI) and Large Language Models (LLM) to provide market guidance, transcriptions, and analysis. You acknowledge that:
- AI is Fallible: AI-generated content may contain errors, inaccuracies, or "hallucinations." You should verify all information independently.
- Not Financial Advice: AI-generated market guidance is for informational and educational purposes only. It does not constitute individualized investment advice.
- No Liability: QuantCypher is not liable for any trading losses, missed opportunities, or damages resulting from reliance on AI-generated insights or transcription errors.
6. No Financial, Legal, or Professional Advice
All content is for informational and educational purposes only. It does not constitute legal, financial, tax, or investment advice. You should consult a licensed professional regarding your specific circumstances.
7. Risk Disclosure & CFTC Rule 4.41
Futures, forex, and leveraged trading involve substantial risk and are not suitable for all investors. You may lose all or more than your initial investment. Only trade with risk capital.
HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN.
8. Subscriptions, Billing & Auto-Renewal (California AB 2863 Compliance)
Subscription Tiers
We offer various subscription plans (Trial, DRC Tier, Full Platform). Pricing and features are displayed on our Pricing page.
Automatic Renewal Terms
By subscribing to a paid plan, you agree to automatic renewal of your subscription. Your payment method will be charged automatically at the start of each billing period (monthly or annual) until you cancel.
California AB 2863 Requirements
Before you purchase a subscription, you will be presented with:
- Clear disclosure of automatic renewal terms
- The amount and frequency of charges
- Instructions on how to cancel
- Requirement for your express affirmative consent (separate checkbox) to auto-renewal
Consent Records
We maintain records of your auto-renewal consent for 3 years after subscription creation or 1 year after termination (whichever is longer), as required by California law.
Annual Renewal Reminders
For annual subscriptions, we will send you a reminder notification in the same medium you used to sign up (email if you signed up online) before your subscription renews.
Cancellation
You may cancel your subscription at any time through:
- Settings → Subscription → Cancel (if you signed up online)
- Email: support@quantcypher.com
- The cancellation method matches your signup medium (online signup = online cancel available)
Cancellation takes effect at the end of the current billing period. You will retain access until that date.
Refund Policy
- Trial cancellations: No charge if canceled before trial ends
- Paid subscriptions: No refunds for partial billing periods, except as required by law
- California residents: May be entitled to refunds under certain circumstances per state law
Fees & Payment Processing
- Payments processed via Stripe (secure, PCI-compliant)
- We do not store your credit card information
- Failed payments may result in service suspension or termination
Price Changes
We reserve the right to modify subscription prices. You will be notified at least 30 days before any price increase takes effect. Continued use after notification constitutes acceptance.
9. Intellectual Property & DMCA
Our Intellectual Property
All content, features, algorithms, code, design, logos, and trademarks of QuantCyphr are our exclusive property (or our licensors'). You may not:
- Copy, modify, or reverse-engineer our software
- Use our trademarks without permission
- Scrape, data mine, or automate access to the Service
- Distribute or sell access to the platform
Your License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal trading purposes. This license does not transfer ownership.
User-Generated Content Ownership
You retain all ownership rights to your User Content. However, you represent and warrant that:
- You own or have rights to all content you upload
- Your content does not infringe any third-party intellectual property rights
- You have all necessary permissions for uploaded screenshots, images, or data
Copyright Infringement (DMCA Compliance)
We respect intellectual property rights. If you believe content on our platform infringes your copyright, please submit a DMCA takedown notice to:
Notice Must Include:
- Identification of the copyrighted work
- Identification of the infringing material and its location
- Your contact information (name, address, email, phone)
- Statement of good faith belief that use is not authorized
- Statement that information is accurate under penalty of perjury
- Physical or electronic signature of copyright owner or authorized agent
Counter-Notice Process
If your content is removed due to a DMCA notice, you may file a counter-notice if you believe the removal was erroneous. We will restore content within 10-14 business days unless the copyright owner files a lawsuit.
Repeat Infringer Policy
We will terminate accounts of users who repeatedly infringe copyrights. Three strikes policy applies.
Trademark Infringement
For trademark infringement claims, contact legal@quantcypher.com with evidence of ownership and infringement.
10. Acceptable Use Policy
You agree NOT to use the Service to:
Prohibited Activities:
- Violate any laws, regulations, or third-party rights
- Engage in market manipulation, insider trading, or other illegal trading activities
- Upload malware, viruses, or malicious code
- Attempt to hack, breach security, or access unauthorized areas
- Scrape, data mine, or automate access without permission
- Impersonate others or create fake accounts
- Harass, threaten, or abuse other users or our staff
- Upload illegal, obscene, or offensive content
- Share your account credentials with others
- Resell or redistribute access to the Service
- Use the Service for any purpose other than personal trading journaling/analysis
Prohibited Content:
- Illegal content (pirated software, illegal trading schemes)
- Content that infringes intellectual property rights
- Hate speech, threats, or harassment
- Spam or unsolicited commercial messages
- Personal information of others without consent
Monitoring & Enforcement
- We reserve the right to monitor user activity for compliance
- We may investigate violations and cooperate with law enforcement
- Violations may result in warning, suspension, or termination
- We may remove content or disable accounts at our discretion
No Liability for User Actions
You are solely responsible for your use of the Service and your trading decisions. We are not liable for losses resulting from your use of our tools or your trading activities.
11. Termination
Your Right to Terminate
You may cancel your account at any time through Settings or by emailing support@quantcypher.com. Cancellation takes effect at the end of the current billing period. You remain responsible for fees accrued before cancellation.
Our Right to Terminate
We may suspend or terminate your account immediately, with or without notice, if:
- You violate these Terms or our Acceptable Use Policy
- We suspect fraud, illegal activity, or abuse of the Service
- You fail to pay subscription fees
- Required by law or court order
- We discontinue the Service entirely
Effect of Termination
Upon termination:
- Your access to the Service will be disabled
- Your data will be retained according to our Privacy Policy (30-day grace period)
- You may request a data export before deletion
- Fees already paid are non-refundable (except as required by law)
- Sections 4 (License Grant), 5 (Disclaimers), 6-7 (Risk Disclosure), 13 (Warranties), 14 (Limitation of Liability), 15 (Indemnification), and 17 (Governing Law) survive termination
Data Retrieval
Before account deletion, you may request an export of your data. Requests must be made before deletion. Data deleted per our retention policy cannot be recovered.
12. Dispute Resolution & Arbitration
Informal Resolution
Before filing any claim, you agree to contact us at legal@quantcypher.com to attempt to resolve the dispute informally. We will attempt to resolve disputes within 60 days.
Binding Arbitration
If informal resolution fails, you agree that any dispute will be resolved through binding arbitration, not in court, except for:
- Small claims court cases (under $10,000)
- Intellectual property disputes
- Injunctive relief requests
Arbitration Rules
- Governed by Federal Arbitration Act (FAA)
- Administered by American Arbitration Association (AAA)
- AAA Consumer Arbitration Rules apply
- Arbitration conducted in Wyoming or remotely
- Each party pays own costs unless prohibited by law
Class Action Waiver
You agree to resolve disputes individually, not as part of a class action, collective action, or representative proceeding. If the class action waiver is found unenforceable, the entire arbitration agreement is void.
Opt-Out Right
You may opt-out of arbitration by emailing legal@quantcypher.com within 30 days of account creation with subject "Arbitration Opt-Out" and your account details. Opting out does not affect other Terms.
Exceptions
This arbitration clause does not apply to residents of jurisdictions where arbitration agreements are prohibited by law.
13. No Warranties & Disclaimer of Liability
The Service is provided "as is" and "as available", without warranties of any kind. QuantCypher makes no guarantees as to the accuracy, reliability, or timeliness of content, transcriptions, or AI analysis.
14. Limitation of Liability
To the maximum extent permitted by law, QuantCypher shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our site, even if we have been advised of such risks.
15. Indemnification
You agree to indemnify, defend, and hold harmless QuantCypher, its affiliates, owners, and service providers from any claims, liabilities, or expenses resulting from your use of the site, your User Content, or violation of these Terms.
16. General Provisions
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and QuantCyphr regarding the Service. They supersede all prior agreements, understandings, or representations.
No Waiver
Our failure to enforce any provision does not waive our right to enforce it later. Any waiver must be in writing and signed by our authorized representative.
Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any successor entity (e.g., in a merger or acquisition) without your consent.
Force Majeure
We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, government actions, internet outages, cyberattacks, or third-party service failures (AWS, Stripe, AI providers).
Relationship
These Terms do not create any partnership, joint venture, employment, or agency relationship. You are an independent user of the Service.
Survival
Provisions that by their nature should survive termination (Sections 4-15) will survive.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law provisions. Any disputes must be brought in the state or federal courts located in Wyoming.
18. Modifications to These Terms
Right to Modify
We reserve the right to modify these Terms at any time.
Notice of Changes
- Material changes: 30 days' advance notice via email and in-app notification
- Non-material changes: Posted on this page with updated "Effective Date"
- You will be required to accept updated Terms before continued use (for material changes)
By continuing to use the Service after the effective date of changes, you accept the updated Terms. If you do not agree, you must cancel your account before the effective date. Previous versions of these Terms will be available upon request to legal@quantcypher.com.
19. Contact
For questions regarding these Terms, please contact us at: support@quantcypher.com
General Support
support@quantcypher.comLegal Inquiries
legal@quantcypher.comDMCA Notices
dmca@quantcypher.comPrivacy Inquiries
privacy@quantcypher.com